In the event of your need for cancellation of the advertisement booked, you (user) need to send a written communication to 'customer care team' to the mail id email@example.com with the BOOKING ID , NAME OF THE NEWS PAPER, THE EDITION and the RELEASE DATE along with the request for ad cancellation.
On receipt of your mail for Cancellation of the Advertisement booked, we have to coordinate with the corresponding publication and commence the cancellation process. It will be an offline cancellation process and depends whether the ad request is already processed / forwarded to the corresponding section for publishing.
The cancellation can be made within FOUR DAYS before the publishing date excluding the Sundays and any Govt/National/Regional holidays.
SITUATIONS WHERE AN ORDER GETS AUTOMATICALLY CANCELLED:
On all the above situations, the cancellation charge of 10% or Rs.200/- whichever is higher will be levied and the balance amount will be refunded. Please note this refund process will take upto seven working days.
No cancellation request will be entertained if requested after the four days deadline
SITUATIONS WHEN YOUR ADVT MAY NOT BE CARRIED OUT:
On all the above situations, on discussion with the publication, the next best available dates will be offered to the customers. On their acceptance of the new date of release, the advertisement will be rescheduled with the prevailing terms and conditions for the release on the particular day.
If the customer does not want to reschedule but wants to cancel, on the receipt of his cancellation order, full amount will be refunded on request.
As per Adfromhomes.com Policy, we do not issue refunds once the order is accepted and the advertisement is published.